Return Policy:

 

​At CrystalLenses, we want you to be completely satisfied with your purchase. That's why we offer a 20-day return policy for all glasses. If for any reason you're not happy with your glasses, you may return them within 20 days of receiving your order for a refund.

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Refund Details:

 

•Frames: We offer a refund on the cost of the frames if you return them within 20 days of receiving your order. Refunds will be issued in the original form of payment used for the purchase.

 

•Lenses: Please note that refunds are not issued for lenses. However, if there's a manufacturing defect or an error on our part, we will gladly replace the lenses at no additional cost to you.

 

Return Process:

 

To initiate a return, please visit our 'contact us' page, within 20 days of receiving your order. We'll then provide you with instructions on how to return your glasses.

 

Faulty Product:

 

If there's an issue with your glasses that seems to be our fault, such as a manufacturing defect, please contact us immediately. We'll assess the situation and determine the appropriate course of action.

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